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Cal State L.A. FCU has partnered with BALANCE to give every member free, confidential access to financial counseling, coaching, and educational tools — at no cost to you.

Whether you're building a first budget, working to pay down debt, planning for a home, or just want a second opinion on a financial decision, a BALANCE counselor is ready to help. BALANCE is an independent, nonprofit financial counseling organization — not a sales team — so every conversation stays confidential and judgment-free.

With BALANCE, members get access to:

  • Free, one-on-one financial counseling by phone or online
  • Debt and budget coaching
  • Credit report review
  • Student loan coaching
  • HUD-certified homeownership and rental coaching
  • Financial calculators and planning tools

How it works

  1. Reach out. Call 888-456-2227 or start online at bebalanced.org — whichever feels easier.
  2. Meet your counselor. Have a private, judgment-free conversation about your goals, your concerns, and where you stand today.
  3. Leave with a plan. Walk away with concrete next steps, plus ongoing access to courses, calculators, and webinars.

Frequently asked questions

No. Balance is a free benefit included with your Cal State L.A. FCU membership — there's never a charge for counseling sessions or courses.

No. Every conversation with Balance is confidential and handled independently — Cal State L.A. FCU does not see or receive details of your sessions.

Not at all. Members reach out to build a first budget, plan for a home purchase, understand a credit report, or simply get a second opinion on a financial decision.

You can start online anytime at https://www.bebalanced.org/ and work through self-paced courses, calculators, and articles at your own pace.

Any Cal State L.A. FCU member — students, faculty, staff, alumni, and El Sereno community members alike.

BALANCE is an independent, nonprofit financial counseling organization. Cal State L.A. Federal Credit Union provides this link as a member benefit for convenience only and is not responsible for the content, privacy practices, or services of this third-party site.

Ready to feel in control of your money? Reach a counselor Mon–Thu 10:30am–9pm, Fri 10:30am–8pm, or Sat 12–5pm — or start online anytime.

Get Started with BALANCE
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We welcome Cal State LA students, staff and faculty as well as residents from the surrounding communities. Find out your eligibility and join us today!

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