Cal State L.A. FCU has partnered with BALANCE to give every member free, confidential access to financial counseling, coaching, and educational tools — at no cost to you.
Whether you're building a first budget, working to pay down debt, planning for a home, or just want a second opinion on a financial decision, a BALANCE counselor is ready to help. BALANCE is an independent, nonprofit financial counseling organization — not a sales team — so every conversation stays confidential and judgment-free.
With BALANCE, members get access to:
- Free, one-on-one financial counseling by phone or online
- Debt and budget coaching
- Credit report review
- Student loan coaching
- HUD-certified homeownership and rental coaching
- Financial calculators and planning tools
How it works
- Reach out. Call 888-456-2227 or start online at bebalanced.org — whichever feels easier.
- Meet your counselor. Have a private, judgment-free conversation about your goals, your concerns, and where you stand today.
- Leave with a plan. Walk away with concrete next steps, plus ongoing access to courses, calculators, and webinars.
Frequently asked questions
BALANCE is an independent, nonprofit financial counseling organization. Cal State L.A. Federal Credit Union provides this link as a member benefit for convenience only and is not responsible for the content, privacy practices, or services of this third-party site.
Ready to feel in control of your money? Reach a counselor Mon–Thu 10:30am–9pm, Fri 10:30am–8pm, or Sat 12–5pm — or start online anytime.
Get Started with BALANCE

