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Mortgage Help

A note for members who may be experiencing difficulty making their mortgage payments:

Everyone goes through challenging times. By working together, you may have options to avoid foreclosure.

The credit union has implemented a modification program for loans on our members' primary residences in an effort to keep qualified members in their homes. As a member of the credit union, you also have free access to BALANCE  for housing and financial counseling.

Certified BALANCE counselors are available Monday-Thursday 5am-8pm, Friday 5am-5pm, and Saturday 8am-5pm (PST) To speak with a counselor toll free: 888-456-2227.

 Mortgage Modification

In order to apply for a modification, we will need to obtain certain information from you regarding your household income and expenses including a letter detailing the nature of your financial hardship and a loan application. Please collect and be prepared to fax or mail the following items to the credit union:

  • A hardship letter detailing your current situation
  • Last statement from all other mortgages, i.e., 1st Trust Deed, 2nd Trust Deed, etc., excluding CSLA-FCU
  • Your most recent paycheck stubs to cover a 30 day period
  • Your most recent 1040 tax return
  • If you were recently laid off, provide supporting documents and your application for unemployment. If already receiving unemployment, your last two unemployment payment stubs
  • If self employed, a copy of your last Federal tax return, a YTD Profit and Loss Balance Sheet listing assets and liabilities, plus 12 months of business bank statements
  • Copies of all pages of last three (3) months bank, savings, checking, investment and brokerage statements for ALL accounts outside of CSLA-FCU
  • Current evidence of acceptable insurance coverage on the property
  • Amount of any delinquent State, Federal, or Property Tax you owe
  • Amount of any delinquent Homeowners Association Fees
  • A valid email address and phone/cell number where we can reach you
  • Completed BALANCE Early Delinquency Intervention Worksheet to be provided to the Credit Union

Here are some of the possible solutions we offer:

Loan Modification - Modify your payment with changes to term or interest rate.

If your application meets the criteria of the program, and if it makes more sense for the credit union to grant a modification (based on an "economic value" formula calculation) than to foreclose, we will grant the modification.

Refinance - Extension of credit to payoff other existing credit obligations. (Generally only available to members who are not yet seriously delinquent.)

Short Sale - Allows you to sell your home to pay off the mortgage if you are unable to maintain payments, even if the home's market value is less than the total amount owed.

Call Cal State L.A. Federal Credit Union

Phone: 323-505-2600

Hours (PST): Mon - Fri 9:00 am - 5:00 pm

NMLS ID: 401337
Christian Trithara, NMLS #590998

Don't fall prey to foreclosure rescue scams! There is FREE information available to you on your options

 HUD Certified Housing Counseling

The Department of Housing and Urban Development (or HUD) is a U.S. government agency that increases homeownership and supports home buyers. HUD offers free or low-cost counseling throughout the country. You can contact BALANCE for FREE HUD-certified housing counseling toll-free at 888-456-2227. BALANCE may also be able to help you with budgeting and other debts. This is a FREE service for our members.

Early Delinquency Intervention

There are many reasons homeowners face difficulty in making mortgage payments: unexpected expenses, loss of overtime, unemployment, overspending, illness/injury, disability, death, marriage, childrearing, divorce, education, and relocation. Whatever the reason, it is important to be informed of all available options and to act quickly. This 6 chapter online education module, including sample letters, will walk you through the basics of what you need to know if you're facing this situation. Early Delinquency Intervention

Making Home Affordable

Making Home Affordable (MHA) is the Obama Administration's initiative that helps struggling homeowners get mortgage relief through a variety of programs that aid in mortgage modifications, interest rate reductions, refinancing, deferred payment or transitioning out of your home while avoiding foreclosure. 

Apply for a Membership

We welcome CSULA students, staff and faculty as well as residents from the surrounding communities. Find out your eligibility and join us today!


We have a loan for almost any situation, so feel free to browse our loan products and services or apply now if you're ready!