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"TARA" is an automatic voice response
service that provides access to your Cal State L. A. Federal
Credit Union accounts 24 hours a day from any touch-tone phone.
This FREE service lets you conduct a variety of account transactions,
and it's easy to use. Call TARA at (323) 505-2609 to:
- Get balance inquiries on shares, loans and
certificates
- Request check withdrawals to be mailed to
your address of record
- Transfer funds between share accounts or
to make a loan payment
- Obtain deposit, withdrawal and payment history
on all your accounts
- Arrange a Line of Credit Advance.
How to Use TARA
TARA responds to telephone keypad entries
to answer your questions and conduct the transactions you
request. IMPORTANT: Always press the pound key (#) after each
entry to let TARA know you have finished entering a number,
transaction code or amount.
- Call (323) 505-2609 from any touch-tone
telephone.
- Enter your account number and press the
# key.
- Enter your PIN number and press the # key.
- Enter transaction code and press the # key.
- You may be asked to enter your two-digit
share suffix number… enter it and press the # key.
- Enter the dollar amount of your transaction
and press the # key. Do not enter the decimal, i.e., $816.52
is entered as 81652#.
- To end your session, simply enter
99#.
You can customize your
TARA PIN… TARA and Debit/ATM PIN numbers can be
different. Ask us how to customize your TARA PIN.
Prior to using TARA, you must first
sign up by calling or visiting the Credit Union: (323) 505-2600.
TARA
(323) 505-2609
Transaction Codes… Use them
to bank by phone!
| Share Balance Inquiries |
SB# |
or |
72# |
| Loan Balance Inquiries |
LB# |
or |
52# |
| Share Draft Inquiries |
SD# |
or |
73# |
| Share Withdrawal Inquiries |
SW# |
or |
79# |
| Share Transfers |
ST# |
or |
78# |
| Loan Payment Transfers |
LP# |
or |
57# |
| Tax Information Inquiries |
TI# |
or |
84# |
| Last Deposits Inquiries |
LD# |
or |
53# |
| Last Withdrawals Inquiries |
LW# |
or |
59# |
| Line of Credit Advances |
CA# |
or |
22# |
| Suffix Share |
Loan Type |
Numerical |
| 0 |
Share Draft Checking/LOC |
10# |
| A |
Regular Savings/Vehicle |
21# |
| B |
Savings/Vehicle |
22# |
| C |
Certificates/Share Secured |
23# |
| D |
Certificates |
31# |
| H |
Holiday Saver Loan |
42# |
| I |
IRA/Insurance Loan |
43# |
| L |
Line of Credit |
53# |
| M |
Line of Credit |
61# |
| N |
Line of Credit |
62# |
| P |
Promotional Loan |
71# |
| R |
Savings/Mortgage |
72# |
| S |
Savings/Loan |
73# |
| T |
My Special Account |
81# |
| 1 |
Share Draft checking II |
11# |
| 2 |
Share Draft Checking III |
12# |
To make a correction
– If, at any time, you enter the wrong information and
want to re-enter it, press the Star Key twice,
**
To Repeat –
Press the * Key, then the #
Key, to repeat the last message.
To Pause –
Press the * Key during any inquiries,
prompts, etc., to make the system pause. This is especially
helpful when you are trying to write down information.
To Key Ahead
– You may "Key ahead" any time during the telephone
session by entering the next function code without waiting
for a voice prompt from TARA.
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